During a manicure treatment, the nails, the cuticles and the skin on the hands and up to the elbow is treated. Firstly the nails are filed in to shape. This is followed by an application of a cuticle cream and the hands are then soaked to soften the cuticles. A cuticle remover is then applied and the cuticles are gently pushed back and away from the nail plate. Any excess skin is taken away with cuticle nippers. A hand and forearm massage is then performed. During deluxe treatments heated mittens or paraffin wax is then applied to soften and nourish the hands. The nails are then filed over and cleaned and are ready for polish, a base coat, two coats of colour and a protective top coat.

During a pedicure treatment, the feet are firstly soaked in a bowl of warm water. As with a manicure, the nails are cut and filed and the cuticles are then treated with cuticle cream and remover and any excess skin is nipped away. The lower legs and feet are then exfoliated using an exfoliating cream and any hard skin on the underside of the feet is removed using a pedicure file. The lower legs and feet are then massaged. Once again, in a deluxe treatment, heated booties or paraffin wax is then applied to relax the muscles and soften and nourish the skin. The nails are then filed over and cleaned and are ready for polish, a base coat, two coats of colour and a protective top coat.